FAQs

What does it mean to be an American Gem Society store?

As an American Gem Society member, we are committed to a high standard of ethical practices, consumer protection and education. To learn more about what it means to be an AGS member, please visit the American Gem Society website: https://www.americangemsociety.org/en/

 

Do you offer jewelry repair?

We are a full service jeweler. Most repairs are completed on premises and we network with trusted repair services for watches and some specialty jobs. 

 

What about custom jewelry?

Yes, we offer multiple approaches to create the piece you've always wanted! We have a huge selection of mounting styles, loose gems and diamonds available to us to pair. We also offer custom creations by Jim Lamerson as well as in house design services. 

 

How does your watch repair service work?

We can do small watch repairs, such as batteries and bands, on premises. For more in depth repairs, we have teamed up with expert watchmakers with full trade shop capability for almost any watch brand. 

 

Are jewelry and watches left in your care for repairs or consignment insured?

Yes. We carry full insurance for all items left in our care, including items sent to our trusted partners for off premise services, such as in depth watch repairs. 

 

Do you ever have sales?

Yes. We have special event sales designed around holidays and inventory reduction sales. Please check our website frequently and watch our media ads for any special promotions we may be running!